Mosaïques du Maroc is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or contact us.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, company name, project details, shipping location, and any information you submit through our contact forms or email communications.

We may also collect non-personal information such as your IP address, browser type, device information, pages visited, referral source, and general website usage statistics through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and project requests.
• Prepare quotations and discuss custom mosaic projects.
• Communicate regarding samples, production, shipping, and customer support.
• Improve our website, products, and services.
• Maintain website security and prevent fraudulent activity.
• Comply with legal obligations where required.

We do not sell or rent your personal information to third parties.

Project Information

If you submit architectural drawings, design files, dimensions, specifications, photographs, or other project-related materials, they will be used solely to evaluate, develop, and complete your project. We treat submitted materials with care and do not share confidential project information except when necessary to fulfill your order or when required by law.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and understand how visitors interact with our website.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

Third-Party Services

We may use trusted third-party service providers to assist with website hosting, analytics, communication, payment processing, shipping, or other business operations. These providers may access personal information only as necessary to perform services on our behalf and are expected to protect your information appropriately.

Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to request access to your personal information, request corrections, request deletion of your data, object to certain processing activities, or withdraw consent where applicable.

To exercise any of these rights, please contact us using the information provided on our website.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, security, or content of external websites and encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is intended for adults and professionals involved in architectural, design, and construction projects. We do not knowingly collect personal information from children under the age required by applicable law.

International Data Transfers

As we work with clients, suppliers, and artisans in different countries, your information may be transferred or processed outside your country of residence where permitted by applicable law. We take reasonable steps to ensure appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. The revised version will become effective upon publication on this website.

Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact Mosaïques du Maroc through the contact information provided on our website.